Sunday, October 3, 2010

Feedback and its mediation

I was struck by the centrality of feedback in some recent methodological discussions. David Gauntlett, having invited people to model their identity in Lego bricks, observes that people need time to think about their models and reflect on the meanings embedded in them. He concludes that people need "reflective time to construct knowledge." Peter Lunt and Sonia Livingstone, in their article Rethinking the Focus Group in Media and Communications Research, point out that feedback is part of the "new, critical approach to methodology that emphasizes empowering and respecting respondents as participants in the research process" (80). Interestingly, Gauntlett represents feedback as a conclusion of his research—it's an essential part of identity formation—which happens to confirm his method. Lunt and Livingstone represent feedback as an ethical quality of modern research.


Looking closer at Gauntlett's Lego experiment, we can see that the model itself acts as feedback. For example, he says that some people "balance" their design, building new elements in a discursive relationship with elements that they have already built. In this case, the feedback is not mediated by the researcher, perhaps increasing the validity of the findings. However, saying that the 'feedback is not mediated by the researcher' is not the same thing as saying that the feedback is not mediated. Obviously, the feedback is mediated by Lego. To what extent do the Lego pieces themselves suggest certain qualities or options? After all, they are meant to be connected together in very orderly and symmetrical ways. How does the symmetry of Lego pieces affect someone's desire to achieve "balance" in his or her model? At the same time, note that many people build their Lego models on a large base, effectively linking the various elements into a unified whole. How does that influence their model and our 'reading' of their model?


Karl

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